Amazon Connect & Lex SME (Contract / Fractional) Job at One Dynamic, Remote

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  • One Dynamic
  • Remote

Job Description

Remote (U.S. Only) | 4–8 Week Engagement

We're looking for a hands-on expert in Amazon Connect and Amazon Lex to help us design and build a real-world conversational contact center experience.

This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.

What you'll do:

  • Build and optimize Amazon Connect contact flows
  • Design conversational experiences using Amazon Lex (V2)
  • Integrate backend systems via AWS Lambda
  • Help architect something scalable and clean

You're a fit if:

  • You've built real-world Connect + Lex solutions
  • You understand conversational UX (not just config)
  • You can both build and advise
  • You are a U.S. Citizen (required)

Details:

  • Remote (U.S. only)
  • Contract (4–8 weeks to start)
  • Flexible hours

Apply with examples of systems you've built.

Job Tags

Remote job, Contract work, Flexible hours

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