Job Description

Job Description

Job Description

We’re looking for an enthusiastic, motivated leader who is ready to grow into a management role in a fast-paced, community-focused coffee shop. This Manager-in-Training position is ideal for someone with café or retail experience who wants to develop strong leadership, operations, and business management skills while working hands-on with a supportive team.

Position Overview

The Coffee Shop Manager in Training will work closely with the Store Manager and leadership team to learn all aspects of daily café operations. This role combines customer service excellence, team leadership development, inventory management, and business performance training. The goal is to prepare you to step confidently into an Assistant Manager or Store Manager role.

Key Responsibilities

• Deliver exceptional customer service and model hospitality standards
• Lead shifts and support baristas during peak hours
• Learn and execute opening and closing procedures
• Assist with staff scheduling and shift coverage coordination
• Support hiring, onboarding, and ongoing team training
• Monitor inventory levels and assist with ordering supplies
• Ensure food safety, cleanliness, and health compliance standards
• Help track daily sales, labor costs, and key performance metrics
• Address customer concerns professionally and efficiently
• Contribute to marketing initiatives and community engagement efforts

Training & Development

• Hands-on leadership coaching from experienced managers
• Training in labor management, cost control, and financial reporting
• Barista skill mastery and beverage quality control standards
• Conflict resolution and team communication strategies
• Inventory systems and vendor management training
• Performance management and employee development fundamentals

Qualifications

• 1–3 years of experience in coffee, food service, retail, or hospitality
• Previous leadership or shift lead experience preferred
• Strong communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Proven ability to multitask in a fast-paced environment
• Passion for coffee and community engagement
• Basic understanding of POS systems and cash handling

What We’re Looking For

• A positive, growth-oriented mindset
• Strong sense of accountability and ownership
• Ability to motivate and inspire a team
• Detail-oriented with strong organizational skills
• Commitment to delivering consistent quality and service

Compensation & Benefits

• Competitive hourly pay with growth potential
• Performance-based advancement opportunities
• Employee discounts
• Leadership development and career advancement path
• Supportive and collaborative team culture

How to Apply

Please email your resume and a brief cover letter to Hiring@tremontcoffee.com explaining why you’re interested in growing into a coffee shop management role. We’re excited to meet candidates who are ready to lead, learn, and create an outstanding café experience for our customers.

This is more than a job — it’s a pathway to leadership in a thriving coffee culture environment.

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