Director of Restaurant Operations Nashville Job at Social Cantina- Germantown, TN, Nashville, TN

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  • Social Cantina- Germantown, TN
  • Nashville, TN

Job Description

Are you a high-energy hospitality leader who thrives on building strong teams, driving results, and creating unforgettable guest experiences? Were looking for a Director of Restaurant Operations to lead our Nashville market and help take our restaurant operations to the next level.This is more than a restaurant leadership role its an opportunity to shape culture, develop leaders, drive business growth, and make a lasting impact within a growing hospitality company. As the senior operational leader for the Nashville market, youll oversee the location's Management Team and overall restaurant performance while partnering with executive leadership to deliver operational excellence, financial success, and exceptional hospitality. This position is expected to work shifts in the restaurant initially and until no longer necessary for successful operation. If youre passionate about people, hospitality, leadership development, and creating a high-performing culture, wed love to meet you.What Youll DoLead the Nashville MarketServe as the senior operational leader for the Nashville locationPartner with the General Manager and leadership team to drive operational excellence and business performanceEnsure consistency in service, food quality, hospitality standards, and overall guest experienceLead with a hands-on, solutions-focused approach that inspires accountability and teamworkSupport company growth initiatives and help identify opportunities for future market expansionBuild & Develop Great TeamsRecruit, coach, and develop strong leaders and high-performing teamsMentor the General Manager and management team through ongoing feedback, support, and leadership developmentFoster a positive, energetic, and hospitality-driven cultureCreate an environment where team members feel supported, challenged, and motivated to growLead performance management, succession planning, and talent development effortsDrive Business PerformanceOversee labor management, food and beverage costs, inventory, and controllable expensesAnalyze financial reports, operational metrics, and sales trends to drive profitabilityPartner with leadership on forecasting, budgeting, and strategic planningIdentify opportunities to improve operational efficiency and maximize business resultsEnsure compliance with company standards, safety guidelines, and health regulationsDeliver Exceptional HospitalityCreate memorable guest experiences by leading with hospitality at the center of everything you doMonitor guest feedback and implement improvements that elevate service and operationsSupport teams in resolving guest concerns quickly and professionallyMaintain a strong and visible presence in the restaurant while leading by exampleRepresent the Brand in NashvilleBuild strong relationships within the local community and hospitality industrySupport local marketing initiatives, events, partnerships, and promotionsHelp grow brand awareness and community engagement throughout the Nashville marketWhat Were Looking For5+ years of progressive restaurant leadership experience in a full-service environmentExperience leading senior restaurant managers or General Managers preferredStrong operational and financial management skills, including labor, cost controls, and budgetingPassion for developing people and building high-performing teamsExcellent communication, leadership, and problem-solving abilitiesAbility to thrive in a fast-paced, high-energy hospitality environmentExperience with restaurant management systems and Microsoft Office SuiteKnowledge of Latin cuisine is a plusServSafe Manager Certification and liquor licensing (or ability to obtain) requiredWhat You Can ExpectCompetitive salary and bonus opportunityGrowth potential within a rapidly expanding hospitality groupLeadership development and advancement opportunitiesA collaborative, people-first culture focused on hospitality and excellenceThe opportunity to make a real impact within an exciting and growing marketWork RequirementsMinimum of 45 hours per week with open availability, including nights, weekends, and holidaysAbility to travel for leadership meetings and company training as neededAbility to stand for extended periods and lift up to 50 lbsReady to lead, grow, and make an impact in Nashville hospitality? Apply today and join a team passionate about great food, great people, and unforgettable experiences.
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Job Tags

Work at office, Local area, Shift work, Night shift

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