Events Manager Job at Maison Lotus, Wayne, PA

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  • Maison Lotus
  • Wayne, PA

Job Description

This management role is responsible for supervising Jade Rabbit Speakeasy and Maison Lotus Events. This role ensures smooth daily operations, exceptional guest experiences, and strong team performance.

  • Salary: $50,000 – $65,000/yr + Commission: 2% on events
  • Benefits: Paid time off, employee dining privileges, performance-based bonuses, and opportunities for growth within the WIN Hospitality Group
  • Assigned Locations & Hours: (Tentative Schedule, subject to change)

    • Jade Rabbit Speakeasy

      • Thursday: 2:00 PM – 11:00 PM
      • Friday & Saturday: 3:00 PM – 1:00 AM
      • Sunday, Wednesday - Maison Lotus 
      • Monday & Tuesdays - OFF


Key Responsibilities

  • Hospitality Leadership: Be a visible presence on the floor, warmly engaging with guests, anticipating needs, and resolving issues with discretion and professionalism.
  • Service Excellence: Uphold Maison Lotus’s service standards and ensure smooth coordination of seating, pacing, and guest flow throughout service.
  • Team Development: Lead, coach, and mentor FOH staff, fostering a culture of hospitality, accountability, and teamwork.
  • Quality Assurance: Ensure dining room, bar, and restrooms are pristine and presentation-ready at all times.
  • Feedback & Reporting: Provide thoughtful input on service enhancements, staffing needs, and guest feedback to leadership.
  • Oversee all aspects of private event inquiries, bookings, and client communications using Tripleseat for
    streamlined management.
    ? Manage event planning details such as menu selection, deposits, contracts, and timelines while maintaining
    accurate records.
    ? Prepare detailed Banquet Event Orders (BEOs) and lead weekly reviews with General Managers and
    Executive Chefs to ensure flawless execution.
    ? Provide on-site catering support for high-value events, working alongside staff to deliver seamless
    hospitality and build stronger client relationships.

More detail about Maison Lotus part of WIN Hospitality, please visit

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