Customer Service
DFW Airport, TX
Full-Time/Regular
The department's functions will include but will not be limited to:
Assist walk-in customers during business hours
Maintaining and updating the lost and found system
Research and verifying validity of all information before release
Collect lost items from terminals and various other areas of the airport grounds
Photographed and logged items
Movement of goods and materials
Receive, count, document, and secure items in a lockable container such as safe
Required skills:
Required experience:
18 months lost and found experience preferred
Must be able to work weekends and holidays
Excellent focus on customer and client satisfaction
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Thorough knowledge of airport operations
Able to solve problems within the operation:
Computer, typing experience
Control the budget for labor costs and allocation
Basic math
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
Education: High school diploma or equivalent
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