Job Description

Mental Health Technician

NBI offers specialized psychological assessment and treatment services for children, adolescents, and adults at multiple locations in South Florida. NBI provides outpatient and intensive treatment, including an internationally recognized intensive treatment program for Obsessive-Compulsive Disorder (OCD), Severe Anxiety, and Related Disorders. These programs are often provided in combination with NBI Ranch, our nearby residential support program.

Our mission is simple: The NBI team puts safety first to provide extraordinary care, elevate others, go beyond best, and create great lives.

We are seeking a dedicated Mental Health Technician to join the staff at NBI Ranch. You will be responsible for helping our patients with their day-to-day needs, such as housekeeping, meal preparation, and activities of daily life, as well as providing support in a number of various situations and scenarios. To be successful as a residential counselor, you should have excellent emotional intelligence and interpersonal skills. Top candidates will be passionate about serving those in need.

Duties and Responsibilities:

• Assist residents with their daily personal tasks such as housekeeping, meal preparation, and grooming.
• Supervise residents and ensuring their safety.
• Provide residents with emotional support and companionship.
• Transport residents using the NBI vehicle to and from the NBI Ranch.
• Ensure residents abide by rules and policies.
• Organize and facilitate group activities.
• Providing residents with community resources.
• Monitor activities and supervise the whereabouts of residents.
• Fulfill reasonable requests made by residents and manager.
• Provide daily reports regarding residents' progress or difficulties to the treating clinicians
• Monitor and assist with the basic needs of the facility to ensure cleanliness, security and safety practices are enacted and effective.
• Assist with and monitor conflicts.
• Crisis and behavioral management intervention.
• Work as a team to ensure residents receive the best quality of life possible.

Required Experience and Education:

• High School Diploma preferred
• Associate diploma or undergraduate degree preferred.
• Previous experience in a mental health role. Hospital experience is a plus.
• Must be at least 18 years old

Required Knowledge, Skills and Abilities:

• Excellent verbal/written communication skills.
• Outstanding emotional intelligence and interpersonal skills.
• Inspired and driven in a role that serves those in need.
• Good conflict resolution and crisis management abilities.
• High levels of patience, empathy, and respect.
• Ability to work independently and in a team-based environment.
• Must be able to multi task, learn quickly and adapt to change easily.
• Excellent organizational skills with strong attention to detail, follow-through, and commitment to quality.
• Must be able to handle sensitive patient information and honor the confidentiality.
• Must be able to work a flexible schedule to include nights, weekends and holidays.

Physical Demands

While performing the duties of this job, the employee will regularly stand and walk. The employee frequently is required to communicate (talk), detect (hear), express oneself. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to inside weather conditions, moderate noise, and vibrations.

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