Job Description

Req ID: 370264

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Quality & Performance Manager (REMOTE) to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).

We are looking for an experienced  Test Manager to lead and manage the Quality Assurance function within our software development organization. The ideal candidate will have at least 5 years of experience in QA processes and software testing, with strong leadership skills and a solid understanding of modern development methodologies.

Remote role

Key Responsibilities

• Define, implement, and continuously improve the overall QA strategy and testing processes.
• Lead and manage the QA team, including test engineers and automation specialists.
• Plan, estimate, and oversee all testing activities across multiple projects.
• Ensure test coverage, quality standards, and timely delivery of releases.
• Collaborate closely with Product Owners, Developers, Project Managers, and stakeholders.
• Establish and monitor KPIs and quality metrics.
• Oversee test automation initiatives and promote best practices.
• Manage defect tracking, reporting, and root cause analysis.
• Ensure compliance with industry standards and internal quality policies.
• Identify risks related to quality and define mitigation strategies.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in software QA/testing, including leadership responsibilities.
• Strong knowledge of QA methodologies, test strategies, and best practices.
• Experience with Agile/Scrum and/or other modern development methodologies.
• Proven experience managing QA teams and cross-functional collaboration.
• Experience with test management and defect tracking tools (e.g., Jira, TestRail, Azure DevOps).
• Solid understanding of test automation frameworks and tools.
• Experience with CI/CD environments and DevOps practices.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects and priorities effectively.

Nice to Have

• ISTQB certification or similar.
• Experience in performance, security, or API testing.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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