Job Description

Veterinary Practice Manager

We are seeking a dynamic Practice Manager to join our hospital team!

In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.

Department: General Practice Hospitals

Employment Type: Full Time

Location: Westwood Animal Hospital

Address: 216 Ausley Rd, Tallahassee, Florida, 32304

Workplace type: Onsite

Reporting To: Sarah Clyde

Key Responsibilities

• People Management: recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
• Financial Management: overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
• Customer Service: resolving client issues and escalations and overseeing follow-up communications

Skills Knowledge, & Expertise

• Minimum of 3 years' experience in a supervisory role
• Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality).
• A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k match
• Generous paid time off (PTO)
• Six (6) weeks of paid Parental Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Corporate discount program
• Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!

About Westwood Animal Hospital

Westwood Animal Hospital is a multi-doctor practice with an experienced team dedicated to providing care for small animals in the Tallahassee, Florida area. Our facility features a dedicated surgery suite and digital x-rays, ensuring your pet receives the best possible care. We prioritize delivering exceptional veterinary services, and our mission is to provide high-quality medical and surgical care while exceeding client expectations by treating every pet as if they were our own.

Our Hiring Process

Stage 4: Hospital On-Site Visit Stage 5: Offer Stage 6: Hired Stage 1: Initial Screen Stage 2: Recruiting Virtual Interview Stage 3: Leadership Virtual Interview Stage 4: Hospital On-Site Visit Stage 5: Offer Stage 6: Hired Find out more

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